HR Manager-Moldova

Responsabile risorse umane-Risorse Umane

Descrizione

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.
Terms of reference
Job Title: HR Manager
Code: SR-59-9304
Duty station: Chisinau with regular visits to the activties sites
Starting date: 15/04/2024
Contract duration: Until 31/12/2024
Reporting to: Head of Mission
Supervision of: 1 HR Officer (supervising 1 HR Assistant)
Functional supervision: Area HR Coordinator
Type of Duty Station: Accompanied duty station
General context of the project
INTERSOS began operations in Moldova on March 3rd, 2022, focusing on supporting the transit population. We established a mobile clinic at the Palanca border point to provide primary healthcare to refugees in coordination with UNHCR. Additionally, INTERSOS conducted protection activities such as identifying vulnerable individuals, offering referrals, providing psychosocial support, and sharing information on available services at the Palanca and Tudora border points.
During the fourth quarter of 2022 and throughout 2023, INTERSOS significantly expanded its operations in both northern and southern Moldova to provide support to the extensive network of individuals affected by the conflict. The organization extended its primary healthcare services to cover the entire country. Additionally, the protection projects were expanded to assist the affected population in enhancing their quality of life.

General purpose of the position
Contribute to the definition and implementation of the mission’s HR requirements, assessing the staffing needs and ensuring that are adequately met, and strengthening National Staffs capabilities and active participation to achieve the mission’s goals effectively.
Manage the National Staffs (policies/strategies, rules and tools) ensuring that INTERSOS acts as a responsible employer.
Is responsible for the design, regular update and implementation of the National Staff's Internal Regulation.
Support the mission staff (National and International) with team management responsibilities in the application of Internal Regulations.
Main responsibilities and tasks
Strategy
Support in designing and implementing the HR strategy to meet mission’s programmatic needs and supporting the design of the country strategy plan/cost recovery
Develop and update HR policies, processes and systems to support the achievement of the mission’s goals
Support the line managers and staffs for any change of local legal requirements and regulations
Contribute to the development of budget for project proposals to ensure consistency and budget compliance
In coordination with the SMT design and update the mission organizational chart
HR policies, procedures and reporting
Contribute to develop and update HR policies and ensure that standard HR processes are implemented. Regularly visit the activties locations and verify the implementation of the Internal Regulations
In collaboration with the Area HR Coordinator support to design, implement and update on regular basis the salary grid in line with the standard Function Grid
Lead the HR team to ensure the implementation of a regular onboarding process for National Staffs (personnel documents, archive, induction, orientation, etc.)
Supervise the HR Officer in ensuring that all contracts i.e. employment, service, secondment and consultancies, comply with INTERSOS policies, national laws and donors requirements
With the support of the HR Officer guarantee that all personnel dossiers are kept in order and updated
Follow up the implementation of the audit actions points related to HR aspects and together with HR Officer archive audit reports
Visit regularly all bases to ensure INTERSOS premises meet minimum standards
Write and share regular ad-hoc reports and HR monthly reports through IMP. Send HR reports to Area HR Coordinator and Head of mission if needed
Recruitment
Is responsible to ensure a punctual, smooth and regular local recruitment process, according to the Recruitment Policy and labour law and oversee the whole selection process
Guide the HR team to ensure the identification of best sources of recruitment according to the needs and objectives of the mission. Support the definition of the recruitment strategy based on the analysis of labour market
Management of National Staff
Supervise HR team to ensure standard HR processes throughout the country offices and lead the development of HR procedures and processes
Design, implement and update the National Staffs Internal Regulations in line with INTERSOS standards and with the local Labour Law and monitor and guarantee the implementation of the through regularly visits to the project locations
Develop a standard induction process
Support in managing disciplinary measures
With the support of the HR Officer guarantee that all personnel dossiers are kept in order and updated (e.g. contract of employment, contract’s amendment, CV, national id, pictures, disciplinary measures, leave requests, resignation letters, etc.)
Support the coordinators/supervisors/activity managers in the in the evaluation process (IRP) and make sure evaluations are properly archived
Advise the line managers and (SMT) on HR procedures and policies
Facilitate staffs management to contribute in building a pleasant work environment
Propose and monitor the Duty of Care for the staffs, and promote initiatives for their well-being
Support the design of Compensation and Benefits policy for National Staffs
Support the Finance department in making sure that the payslips correctly include what is foreseen in terms of remuneration by the salary grid
Is responsible for the preparation of the monthly salaries and payslips in order to ensure the punctuality and accuracy of staffs’ payroll and the payment of taxes ensuring compliance with national labour laws
Support to ensure that the mission defines and sign a legal agreement with a local law firm/lawyer ensuring the compliance with the HR legal requirements of the country. Liaise with the law firm/lawyer for any HR matters
Visit regularly field to support the HR team and provide them coaching and mentoring
Learning and development
Plan and conduct internal HR workshops and trainings for national staffs according to organizational needs
Support in the roll-out the Learning and Development policy for International and National Staffs
Lead the follow up of local training opportunities for the National Staffs and share information coordinating with the Line Managers or any other relevant team member. Support in the identification of possible training needs and ensure a proper track of trainings attended
Representation
Liaise with the legal advisor and with national and local authorities on the HR matters
Participate in HR fora and working groups
Accountability and safeguarding
Monitor regularly that the management of the staffs is in line with PSEA, CP Policies, Conflict of Interests and Internal Regulation and INTERSOS standard
Support the Internal Audit and PSEA Referent for any investigation that may occur in the mission
Support in liaising and follow-up with MEAL department for any HR-related complaint
Required profile and experience
Education
Essential degree in Psychology, International Relations, Political Science, Economics. Master in HR Management desirable
Professional Experience
Minimum 3 years’ experience in HR Management in humanitarian contexts with NGOs
Professional Requirements
Essential computer literacy (Word, Excel, and Internet).
Languages
Fluent written and spoken English
Personal Requirements
Non-discriminatory attitude
Active listening and empathy
Behavioural flexibility and stress management
Strategic vision
Team building and cooperation
Ability to work and integrate in a multicultural team
HOW TO APPLY:
Interested candidates are invited to apply following the link below: https://www.intersos.org/en/field-eng/#intersosorg-vacancies/vacancy-details/65d4ba0551a71600285f74ef/
Please note that our application process is made of 3 quick steps: register (including your name, email, password and citizenship), sign-up and apply by attaching your CV in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.
Please also mention the name, position and contact details of at least three references: two line managers and one HR referent. Family members are to be excluded.
Only short-listed candidates will be contacted for the first interview.